|
Internet
Privacy Policy - March 2008
Internet Privacy Policy
This Internet Privacy Policy explains how we may
collect information from you when you visit our web site or
when you use our online financial services.
The First National Bank recognizes the importance our
customers place on the privacy and security of their personal
information. Our goal is to protect your personal information
in every way that we interact with you, whether it's on the
telephone, in our lobby, at one of our ATMs, or on the
Internet.
We at the First National Bank think it is important for you to
be informed of the policies, procedures, and security measures
that we have in place to safeguard your personal and
confidential information. With that in mind, we have developed
this Internet Privacy Policy to help you to understand the
steps we take to protect your personal information when you
utilize our online financial services.
Customer Information
- Customer Information refers to personally identifiable
information about a consumer, customer or former customer of
the Fist National Bank.
Internet Protocol (IP) Address
- an
IP address is a unique address that devices use in order to
identify and communicate with each other on a computer
network. An IP address can be thought of as a street address
or a phone number for a computer or other network device on
the Internet. Just as each street address and phone number
uniquely identifies a building or telephone, an IP address can
uniquely identify a specific computer or other network device
on a network.
We may use IP addresses to monitor login activity and for
identification purposes when necessary for security
investigations.
Cookie
- a Cookie is a very small text file sent by a web server and stored on
your hard drive, your computer’s memory, or in your browser so
that it can be read back later. Cookies are a basic way for a
server to identify the computer you happen to be using at the
time. Cookies are used for many things from personalizing
start up pages to facilitating online purchases. Cookies help
sites recognize return visitors and they perform a very
important function in secure Internet banking.
"Session" Cookies are used to
monitor session activity within our Internet banking product. These
Cookies
are encrypted and only our Service Provider can read the
information in these Cookies. The session Cookie facilitates
the processing of multiple transactions during a session
without requiring you to reenter your passcode for each
individual transaction. Session Cookies used within our
Internet banking product do not pass to your computer’s hard
drive. Instead, the Cookie is stored in your computer’s
memory, identifying only your computer while you are logged
on. When you log off, or close your browser, the Cookie is
destroyed. A new Cookie is used for each session; that way, no
one can use the prior Cookie to access your account. For
additional security, the Cookie expires after 10 minutes of
inactivity. It must then be renewed by reentering your
passcode. We do not use this Cookie to collect or obtain
personal information about you.
An encrypted non-expiring Cookie is also used within our
Internet banking product for the identification of Thre First
National Bank.
Service Provider
- In order to provide a full range of online financial
services, we may use various third party providers. These
third parties provide services such as: website hosting,
Internet banking, bill payment, and account aggregation.
Third party providers are referred to within this policy as
“Service Providers”.
Information Collected on the Internet
If you are just browsing through our website, we do not
request any personally identifiable Customer Information, nor
do we collect unique identifying information about you unless
you voluntarily and knowingly provide us that information,
such as when you send us an email or complete an application
online. If you provide us this information, it is only used
internally and in furtherance of the purpose for which it was
provided.
As part of providing online financial products or services, we
may obtain information about our customers and website
visitors from the following sources:
·
Information we receive from you on applications, emails, or
other forms;
·
Information about your transactions with this Institution and
our affiliates;
·
Information we receive from a consumer-reporting agency; and
·
Information that is generated electronically when you visit
our website or use our online financial services.
Service Providers hosting our website and Internet banking
service may collect general information on our website
visitors for security and statistical purposes. Such
information may include:
·
The Internet address (referral site) which brought you to our
web site;
·
The date and time you access our site;
·
The name and version of your web browser;
·
Your Internet Protocol (IP) address;
·
The pages visited in our website; and
·
The duration of your online session.
Our Service Providers may use Cookies to collect some the
above information. In some cases you must accept cookies in
order to view our website.
When you click on advertisements in our website or
advertisements on linked 3rd party web sites, you may receive
another Cookie; however, you do not have to accept any Cookies
from third party advertisements.
As mentioned previously, our Service Provider(s) may also use
Cookies within our Internet banking and bill payment
products. You must accept these Cookies in order to utilize
the service. These Cookies do not store any personally identifiable information;
they simply provide another level of security.
Use of Information Collected
·
We may disclose the information
that we collect, as described above, with Service Providers
acting on our behalf to
provide online financial services such as: Internet banking
and bill payment.
·
We may also disclose Customer Information when required or permitted
by law. For example, Customer Information may be disclosed in
connection with a subpoena or similar legal process, fraud
prevention, or security investigation.
·
We may also share Customer Information outside this Institution when
we have your consent, such as when you request a specific
product like insurance or an investment product from a third
party financial services provider.
·
We may also disclose aggregate (not personally identifiable)
Customer Information with Service Providers or financial
institutions that perform marketing and research services on
our behalf and with whom we have joint marketing agreements.
Our contracts require all such Service Providers/or financial
institutions to protect the confidentiality of your Customer
Information to the same extent that we must do.
·
We do not disclose any Customer Information about our
customers, former customers, website visitors to anyone,
except as permitted or required by law.
·
We do not sell any of your personal information.
Account Aggregation
Account aggregation sites allow you to consolidate
account information from several sources into one online
location. In order to provide this service, an aggregation
provider may request your passcode and login information. You
should ensure that the aggregation provider has appropriate
policies to protect the privacy and security of any
information that you provide.
If you provide information about your [First
National Bank accounts to an aggregation provider, we will
consider all transactions initiated by an aggregator using the
access or login credentials that you provide, to be authorized
whether or not you were aware of a specific transaction.
If you decide to revoke the authority given to an
aggregation provider, we strongly recommend that you also
change your online passcode with this Institution. This will
help ensure that the aggregation company cannot continue to
access your account(s) with us.
Email Policies
When you enroll for our online services, we will send you a
welcome email. We may also send emails marketing various
products and services offered by this Institution. We will
always provide you an opportunity to opt-in or opt-out of
marketing related emails.
We will also send security related email notices when you
sign-up for email (“notify me”) alerts on your account(s) or
whenever you change your passcode, security question, or email
address.
If you agree to accept electronic disclosures and/or online
account statements, we may also send you notices of important
account updates through email. For example, if you have agreed
to accept disclosures electronically, we may send you an email
with updates to this privacy policy and/or we may send you a
notice that your account statement is available for viewing on
our website. For more information on how to enroll for
electronic disclosures, please contact us at 254-445-4400.
Beware of Phishing Attempts and Internet Scams
While email is convenient and has a good business
use, it can also be misused by criminals for scams and various
other fraudulent purposes. “Phishing emails” are frequently
used by criminals to entice the recipient to visit a
fraudulent website where they try to convince the recipient to
provide personal information, such as ATM card numbers,
account numbers, Social Security numbers, access Ids and
passcodes. Some of these fraudulent websites may also be
virus laden and can be used to download mal-ware to your
computer. Fraudulent websites often look identical to a
legitimate site, so it’s important to look very closely at the
website address.
Below we have listed a few tips to help protect
your personal information on the Internet:
·
Always be wary of links in emails, especially any links in emails
purporting to be from this Institution.
·
Please remember that if we send you an email, we will never
ask for personal information such as your account number, ATM
card number, PIN number, or social security number.
·
Bookmark financial websites and use these bookmarks every time you
visit the website.
·
Whenever you enter personal information like your access ID or
passcode, always look for the lock symbol, or https: in the
address bar. Always click on the lock symbol and review the
certificate details.
·
Update your Internet browser! Most browsers now offer free
anti-phishing tool bars that can help alert you of fraudulent
websites.
·
If you send us an email, please do not include any confidential,
personal or sensitive information in the email message, as
email messages are generally not secure.
We do offer secure messaging through our Internet Banking
product and you may use this secure messaging feature if you
need to send us sensitive or confidential information.
·
Make sure that your computer always has up-to-date versions of both
anti-spyware and anti-virus software.
·
If you receive an e-mail that you think could be a scam, delete it
immediately or forward the email to
spam@uce.gov.
·
If you have any questions about the legitimacy of an email,
especially an email from this Institution, you can also call
us at this number 254-445-4400 or forward the email to
cs@fnbdublin.com.
External 3rd Party Links
Our website may include links to other 3rd party
web sites. These links to external 3rd parties are offered as
a courtesy and a convenience to our customers. When you visit
these sites, you will leave our website and will be redirected
to another site.
This Institution does not control linked 3rd party
web sites. We are not an agent for these third parties nor do
we endorse or guarantee their products. We make no
representation or warranty regarding the accuracy of the
information contained in linked sites. We suggest that you
always verify the information obtained from linked websites
before acting upon this information. Also, please be aware
that the security and privacy policies on these sites may be
different from our policies, so please read third party
privacy and security policies closely.
If you have questions or concerns about the privacy policies
and practices of linked 3rd parties, please review their
websites and contact them directly.
This privacy policy applies solely to the Customer Information
collected by this Institution.
Security
This Institution and our Service Providers have developed
strict policies and procedures to safeguard your Customer
Information. Our policies
require confidential treatment of your
personal information.
We restrict employee access to your personal information on a
"need to know" basis and we take appropriate disciplinary
measures to enforce employee privacy and confidentiality
responsibilities.
We have established training programs to
educate our employees about the importance of customer privacy
and to
help ensure compliance with our policy requirements.
Furthermore, this Institution and our Service
Providers maintain strong physical, electronic and procedural
controls to protect against unauthorized access to customer
information. Our computer systems are protected in the
following ways:
·
Computer anti-virus protection detects and prevents viruses from
entering our website, email, and computer network systems.
·
Firewalls and intrusion prevention systems block unauthorized access
by individuals or networks.
·
We use encryption technology, such as Secure Socket Layer (SSL), to
protect the transmission of your confidential information.
Whenever you login to our Internet banking product or schedule
an online transaction through our system, the communication is
encrypted. Encryption scrambles transferred data so it cannot
be read by unauthorized parties.
·
We use strong multi-level authentication and behavior analysis to
help prevent unauthorized access to your accounts.
Multi-level authentication can help prevent access by someone
who may have stolen your login credentials.
·
We provide secure email through our Internet Banking product to help
ensure that your communications with us are confidential.
We continually monitor technological advances and upgrade our
systems to ensure your information remains secure.
Privacy Updates
This policy maybe updated from time-to-time as new products
and features may require changes to our Internet Privacy
Policy. The effective date of our policy will always be
clearly displayed. If we make any changes regarding the use or
disclosure of your personal information, we will provide you
prior notice and the opportunity to opt-out of such disclosure
if required by law.
Questions
If you have any questions about our privacy policy or concerns
about our privacy practices, please contact us at 254-445-4400
or csl@fnbdublin.com
Effective Date: April 26, 2008

Copyright 2008 First National
Bank of Dublin. All rights reserved.
P.O. Box 440 - Dublin, TX 76446
|